Why we only install tankless.

Why tankless only?

After years working as general plumbers in the DMV, we noticed something: the best work we did — the installs customers raved about, the ones that never had callbacks — were always tankless water heater installs. Not because tankless is easier (it's not), but because the discipline required to do it right forces better work.

So we built a company around doing only that. No drain cleaning. No boiler service. No "let me also quote you on a new dishwasher." Just tankless water heaters, done to a single high standard, at published fixed prices, every time.

Our four commitments.

Commitment 1 — Published prices.

If we can quote you through a website, we can publish the price on the same website. Our three fixed tiers and every add-on are listed openly. If you see a price online, that's the price you pay. The only exception is if your home falls outside our ten stipulations — in which case we'll tell you at the free consult.

Commitment 2 — Licensed techs only.

No subcontractors. No day laborers. Every install is done by either the master plumber who owns the company or by one of our two licensed journeyman employees. Each has been personally trained on Rinnai, Navien, and Rheem factory installation protocols.

Commitment 3 — Every permit pulled.

Montgomery County requires a permit for water heater installation. Every single one of our installs includes the permit filing and inspection scheduling. Skipping permits is illegal, voids your insurance, and causes real problems at resale. We won't do it.

Commitment 4 — Every rebate filed.

The Washington Gas rebate alone is $450 most homeowners would never claim because the paperwork is tedious. We file all four rebates on your behalf — it's part of the fixed price, not an upsell.

Our credentials.

• Maryland Master Plumber License — issued by the Maryland Board of Plumbing
• MHIC Licensed — Maryland Home Improvement Commission (required for work over $1,000)
• WSSC Certified — Washington Suburban Sanitary Commission authorized contractor
• Rinnai Certified Installer — factory training and authorized warranty service
• Navien Service Specialist — NPE-series factory certification
• Rheem Pro Partner — authorized installer and warranty service
• Washington Gas Home Energy Savings Network — approved rebate contractor
• Energy Star Contractor — certified to install qualifying high-efficiency equipment
• $2M General Liability Insurance — your home is protected
• Full Workers Comp — our techs, not you, are on the hook for any on-site incident

What we won't do.

We're proud of our specialization, which means there are some things we actively don't do:

• We don't do traditional tank replacements. If you want a tank, we'll politely refer you to Service Force Plumbing or Stang Plumbing — two general plumbers we respect.
• We don't install off-brand tankless units. If you've already purchased a cheap import tankless and want us to install it, we'll decline. We install what we stand behind.
• We don't do heat pump water heaters. Those are a different animal and the Maryland electrification incentives suggest using a specialized contractor. We'll refer you to EDGE Energy or a similar company.
• We don't do multi-day installs. If your home requires more than one day of work to get tankless, we quote it custom — or suggest that a whole-home remodel plumber may serve you better.
• We don't serve outside Montgomery County. Our same-week install promise depends on tight geographic routing. If you're in DC, Fairfax, or Howard County, we'll refer you to a trusted partner.

The team.

Our team is small and local. Every tech lives within 20 minutes of Rockville. We're friends with Montgomery County's permit office staff, we know the WSSC inspectors by name, and we've seen every combination of 1960s gas line and 2005 utility closet this region has to offer. That institutional memory is why we can give you a firm quote and a firm timeline on day one.